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TERMS AND CONDITIONS continued
Orders Outside of Australia
Please contact us to arrange payment and delivery.
Returns
Where any of our products are not satisfactory, please contact us within 14 days of receipt and we will arrange for exchange or for a credit note to be issued. We stand by the di Lusso brand and would like to assure all customers that their feedback is dealt with appropriately.
Complaints
Please direct any complaints in the first instance to: di Lusso Estate, E-mail: Click on the 'Contact' button in the navigation bar, or phone: +61 2 6373 3125
di Lusso Estate does not belong to any independent dispute resolution programs. If you feel your complaint has not been handled adequately by us you should refer to your home state or territory department of consumer affairs or fair trading.
di Lusso Estate is intended primarily for Australian consumers and it is assumed most customers will be resident in Australia. The applicable law for matters concerning di Lusso Estate is that of the state of New South Wales.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email by clicking on the 'Contact' button in the navigation bar or phone: +61 2 6373 3125.
Changes to these terms and conditions
di Lusso Estate may modify these terms and conditions at any time without providing notice to you. Your continued use of the site after such a modification constitutes your acceptance of that modification. For this reason we provide a link to the terms and conditions at the bottom of every page -- you should check them each time you visit, because you are bound by them if you use the site.
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